Cuba Explorer - 9 Days

Frequently asked questions

• What type of accommodation is provided on the tour?

  The tour primarily uses 'casas particulares' (homestays), which are the Cuban equivalent of a bed and breakfast, offering an authentic local living experience by staying with a family in their home.

• Are single travellers required to pay a supplement?

  No, single travellers joining group trips are paired in shared accommodation with someone of the same sex, and no single supplement is charged. If you book the 'My Own Room' option, you will receive your own private room.

• What is the maximum group size for this tour?

  The maximum group size for the 'Cuba Explorer - 9 Days' tour is 16 travellers.

• Are there any age restrictions for participants on this tour?

  Yes, the tour has a minimum age requirement of 12 years and a maximum age of 100 years.

• How many meals are included in the tour price?

  The tour includes 8 breakfasts, 1 lunch, and 1 dinner.

• What kind of food can I expect in Cuba?

  You can expect simple, good quality Cuban cuisine, often enjoyed in local 'casas' and restaurants. Due to Cuba's economic situation, food supply may fluctuate, and occasional shortages can occur. Cubans rarely use spices for cooking, so bringing your own is recommended.

• What are some of the key activities included in the tour?

  Included activities feature a walking tour of historic Old Havana, a city tour in vintage automobiles, a cigar tour in Pinar del Río with demonstrations, visits to Revolution Square, the Giron Museum (Bay of Pigs), and historical sites including the Che monument in Santa Clara. An informal Spanish lesson is also included.

• What optional activities are available during the tour?

  Optional activities include hiking in Viñales, salsa dancing lessons in Trinidad, a catamaran excursion to Cayo Blanco, and a visit to Casa de la Trova.

• What types of transportation are used during the tour?

  The tour utilizes private air-conditioned vehicles for travel between destinations, vintage automobiles for city tours in Havana, and walking tours for exploring cities like Old Havana, Viñales, and Trinidad.

• What currency should I bring to Cuba, and how should I handle money exchange?

  The currency in Cuba is the Cuban Peso (CUP). It is highly recommended to bring EUR cash in small denominations, as many bars and restaurants accept it at an advantageous exchange rate. CAD, GBP, or Mexican pesos can also be converted. US bank cards do not work, and credit/debit card transactions are in USD with a fee and limited acceptance. It's best to exchange money at official CADECA offices, banks, or hotel receptions, and avoid street exchanges. You cannot leave Cuba with CUP currency.

• Is tipping customary in Cuba, and what are the guidelines?

  Yes, tipping service providers like waiters, local guides, and drivers is customary and expected. Recommendations for local guides and drivers range from $5-10 USD per day, and for the tour operator's Chief Experience Officer (CEO), $5-7 USD per person, per day.

• What is the physical rating for this tour, and what level of fitness is required?

  This tour has a physical rating of 2. An average level of fitness and mobility is required. Travellers must be able to walk without assistance, climb 3-4 flights of stairs, step on and off small boats, and carry their own luggage.

• Is medical travel insurance required for this trip?

  Yes, from May 1, 2010, all tourists entering Cuba require medical travel insurance. You must ensure your policy covers Cuba, or you will be required to purchase a government-approved policy upon arrival.

• What should I know about internet and general infrastructure in Cuba?

  Buildings and infrastructure are generally old, and services like elevators, internet, and air conditioning may break down. Water pressure and hot water can be minimal. Free WiFi is not widely available, and most places require payment for access.

• Who will be leading the tour?

  All group trips are accompanied by a Chief Experience Officer (CEO) who provides information, suggests activities, recommends local eateries, and introduces local friends. Local guides are also utilized for more specific knowledge in certain areas.

• What is the general travel style and expectation for this Cuba tour?

  This 'Classic' style tour offers a well-paced adventure, allowing you to explore Cuba's vibrant culture and tropical breezes. It’s an exciting time in Cuba with rapid changes, so travelers should be prepared for potential minor tour modifications and embrace a sense of adventure, leaving Western expectations at home.